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Billing & Wallet

Adding funds to your balance

Last updated August 2026

NeutraHost uses a balance system: you top up once, then hosting plans, domains, and AI credits are paid instantly from that balance — no card form to fill out each time.

  1. Go to Deposit from your profile menu.
  2. Enter the amount you want to add, and choose a payment method — MonCash or USDT-TRC20 are currently supported.
  3. You'll see the total you'll actually be charged (your amount plus the payment method's fee) before confirming, and — for MonCash — the equivalent in Gourdes at the current rate.
  4. Complete the payment on the provider's page. Your balance updates automatically once it's confirmed.

Only the amount you asked to add is ever credited to your balance — never a currency-converted figure from the payment provider.

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